Unified Data Platform for a 360° Customer View
Consolidating customer data from legacy systems into a single, queryable platform for operational insight.
Representative scenario based on the kinds of projects AWZ handles. Client names and proof are private. Targets are agreed and measured per project — published figures are not audited outcomes.
Representative client profile
Telecommunications client
Understanding the Problem
A telecom operator had customer data spread across many legacy systems, making a unified view of the customer difficult to produce and report on.
How We Solved It
We architected a consolidated data platform that brought records from multiple source systems together, enabling reporting and analytics on a single source of truth.
What We Measure
These are the measures we would define and validate with the client. They are not published client results.
Data consolidation
Multiple source systems consolidated into one platform; the exact count depends on the client's estate.
Report performance
Query speed depends on data volume, schema design, and tooling; measured in the deployed environment.
Data quality
Improves under the client's own governance rules and data-quality definitions.
Business outcomes
Results such as reduced churn are the client's business decisions, not an engineering guarantee.
Technologies Used
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